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Servei Català de Trànsit has committed to making its websites accessible in accordance with Royal Decree 1112/2018 of September 7, regarding the accessibility of websites and applications for mobile devices in the public sector (hereinafter the Royal Decree 1112/2018 of September 7).
This accessibility statement applies to https://visoritineraris.transit.gencat.cat.
Compliance status
This website is partially compliant with Royal Decree 1112/2018, of 7 September due to the non-compliances listed below
TOPNon-accessible content
The content listed below is non-accessible for the following reasons:
None compliance with Royal Decree 1112/2018 of September 7:
- There are some inconsistencies in the headings that may make it difficult to navigate within the application (criterion 1.3.1 of WCAG 2.1 and criterion 2.4.6 of WCAG 2.1).
- The application does not offer multiple ways to navigate between pages (criterion 2.4.5 of WCAG 2.1).
- There is sector-specific nomenclature that is not written in plain language.
- Some PDF documents are not fully accessible.
- The application generates HTML code dynamically so that, there may be syntax errors on the generated pages.
- Some map interactions may be more difficult to perform if you do not have a pointing device
Disproportionate burden:: Does not apply.
Preparation of this accessibility statement
This statement was prepared on July 13, 2021.
The method used to prepare the statement has been a self-assessment with external help from Nexus Geographics.
The statement was last reviewed on: July 13, 2021.
Observations and contact information
Communications
You may send communications regarding the accessibility requirements (Article 10.2.a) of Royal Decree 1112/2018 of September 7, through the following mailbox.
For example:
- Reporting any possible non-compliance by this website.
- Reporting any difficulty in accessing content.
- Making any other queries or suggestions for improving accessibility to the website.
The communications will be received and transferred by the General Directorate of Citizens' Services of the Ministry of the Vice-presidency, Digital Policies and Territory, as the department responsible for web accessibility in the region.
Requests for accessible information and complaints
In order to make requests for accessible information and complaints (article 12 of Royal Decree 1112/2018), please go to the “Accessible content" procedure and then the "Request accessible information or submit a complaint” modality.
Any natural or legal person may submit complaints concerning compliance with the requirements of Royal Decree 1112/2018 and request information concerning content that is excluded from the scope of this regulation.
Applications and complaints are registered in accordance with the requirements established by the Common Administrative Procedure of Public Administrations Act 39/2015 of 1 October.
Application procedure
The application procedure set out in Article 13 of Royal Decree 1112/2018 can be initiated at the "Accessible content" procedure through the "Claim an application" modality.
If, once a request for accessible information or complaint has been made, it has been dismissed, you disagree with the decision made, or the response does not meet the requirements of Article 12.5 of RD 1112/2018, you may file a claim to
- know and oppose the reasons for the rejection
- urge the adoption of appropriate measures in if you do not agree with the decision made
- state the reasons why you consider that the answer does not meet the requirements.
A claim can also be initiated in the event that 20 business days have elapsed and you have not received a response.
The Generalitat's commitment to accessibility
The gencat website has been set up with the aim of providing universal access to all those who wish to consult it, regardless of their physical, sensory or intellectual abilities and the technical context of use with which they do so (type of device, software, connection speed, environmental conditions, etc.).
For this reason, the Generalitat is working to adapt the whole website to the recommendations of the W3C World Wide Web Consortium in order to remove any barriers that may hinder access to the information and communications. These recommendations are specified in the WCAG 2.1 accessibility guidelines.
The Generalitat of Catalonia's commitment is to achieve AA compliance level, as required of public administrations under European and state legislation.
Directive (EU) 2016/2102 of the European Parliament and Council of October 26, 2016 establishes the standards required of the member states so that all the websites and mobile applications in the public sector, regardless of the device used to access them, comply with the accessibility requirements set out in Standard EN 301 549 v2.1.2 (August 2018) , regarding accessibility requirements suitable for the public procurement of ICT products and services in Europe.
The EN 301 549 v2.1.1.2 Standard is based principally on the Web Content Accessibility Guidelines (WCAG) 2.1, of August 2018. Specifically, AA level must be met. However, the standard also has additional mandatory and conditional requirements.
The directive is obligatory but not directly applicable; therefore, on a national level a Royal Decree has been drawn up to establish the scope and minimum requirements. The state transposition is Royal Decree 1112/2018 of September 7, regarding the accessibility of websites and applications for mobile devices in the public sector.
